Shipping policy
Shipping Policy
At It's Just Blankets, we are committed to delivering your orders promptly and efficiently. Below is our detailed shipping policy to help you understand our shipping processes and what you can expect when you order from us.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Domestic Shipping Rates and Estimates
We offer various shipping options to meet your needs. Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
4. Shipping to P.O. Boxes
We do not ship to P.O. boxes. Please provide a physical address for delivery.
5. Shipping Delays
Occasionally, there may be shipping delays due to unforeseen circumstances such as extreme weather, natural disasters, or other events beyond our control. We will do our best to keep you informed if any such delays occur.
6. Lost or Stolen Packages
- If your package is lost or stolen, please contact us at [your email] as soon as possible. We will work with the shipping carrier to resolve the issue.
- Please note that It's Just Blankets is not responsible for packages that are lost or stolen after delivery confirmation.
7. Damaged Items
If your order arrives damaged, please contact us immediately at [your email] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
8. Returns
Please review our Refund Policy for information on returns and exchanges.
9. Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: info@itsjustblankets.com
Phone: (815) 641-5608